FREQUENTLY ASKED QUESTIONS

  1. Accessing Manuals
  2. Where can I find the model number?
  3. Where can I find the serial number?

Accessing Manuals

Can't Open Downloaded Manual? The manuals on this site are in PDF format. You need the most current version of Adobe Acrobat Reader installed to open and view them. You can download Adobe Acrobat Reader here for free.

To download the manual right click on the manual link and choose 'Save Target As...' or 'Save Link As...'. This will download the manual to your computer instead of displaying it in a browser window.

Where to get printed manuals? You can get a printed version of a manual by calling our customer service hotline at 1-866-997-6999. Please have your model number with you when you call.

Where can I find the model number?

The model number is located on the front cover of your manual, and on the serial number decal.

Where can I find the serial number?

Treadmills

Fold treadmill into upright position. There will be a silver decal located on the top of the frame:

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Bikes

There will be a silver decal located on the bottom of the bike:

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Ellipticals

There will be a silver decal located on the bottom of the elliptical:

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